We rent our house in San Antonio. So, when something breaks, we call a landlord to fix it.
Seems simple, right?
Except our technical “landlords” live in Oklahoma, the property manager reminds me of Wilford Brimley with a sugar low and, because the house is new, the homebuilder has to determine if the “Thing That Breaks” is covered under warranty. And if it is…THEY hire a contractor to fix it.
Got that?
The breaker to our office is on the fritz. It keeps tripping, making it nearly impossible for me to create witty and eloquent blog entries for my loyal fan base. It needs to be fixed, pronto. Here is how the events have unfolded, thus far:
1. The husband calls the property manager.
2. The property manager calls the homeowner.
3. The Homeowner calls the builder.
4. The property manager calls me, because I am home.
5. He tells me he is calling the builder.
6. The builder calls me.
7. The builder comes over, determines it’s under warranty, calls a contractor.
8. The contractor calls me to set up an appointment, even though I am in the same room with the builder who is on the phone with the contractor.
9. The contractor comes over Monday. Seemingly fixes the issue.
10. Breaker still trips.
11. Builder calls me to check on the progress. I tell him it’s still broken.
12. He tells me to call the contractor directly.
13. I call The husband to bring him back to speed.
14. I call the contractor, make another appointment
15. The builder calls to ensure the problem is in the process of being fixed.
16. I am now waiting for the contractor to come during his über-convenient time-frame of 1:00 pm to whenever-the-hell-he-feels-like-showing-up.
Your move, contractor. Your move.
3 years ago
